We accept orders from within Japan and overseas. Our motto is "we don't just convey, we communicate", so even when we are unable to talk in person, we value communication with our customers, even in writing. We often receive emails of appreciation from customers.

Usually, we receive simple inquiries such as business hours and resharpening requests, but sometimes we have to make multiple phone calls with our customers. For example, if a customer is unable to order online, we may take orders over the phone. Since you can't see customers' facial expressions like you can when interacting with them in person, and you can't attach photos like you can with email, we try to be more polite when dealing with customer inquiries over the phone. We sometimes receive phone calls or letters expressing gratitude from customers who placed orders over the phone, which is a rewarding part of our job which makes us feel connected to our customers.

This job consists of creating posters, flyers, etc. We mainly use Adobe Illustrator and Photoshop. At first, you may need to do some learning on how to use the software, but it is rewarding when you see the posters you created being used at events and to also see the reactions from customers.