Shipping
It is delivered by Sagawa Express
Delivery fees in Japan vary depending on the prefecture and delivery size.
International shipping differs depending on the country and region at the time of purchase, so please contact us for details.
Sagawa Express
The shipping fee for Japan is a flat rate of 1100 yen (tax included) for any prefecture.
International shipping differs depending on the country and region at the time of purchase, so please contact us for details.
Price
Domestic shipping costs are below. For more information on international shipping, please navigate to the Overseas Delivery page or contact us using the inquiry form for more details.
Ibaraki / Gunma/ Tochigi / Yamanashi /
Niigata / Nagano
Ishikawa / Fukui
Wakayama
Tottori / Yamaguchi
Miyazaki / Kumamoto / Kagoshima
FAQs
We have compiled a list of frequently asked questions from our customers.
In the case of bank transfer or credit card payment, the product will be shipped after the payment is confirmed. Usually, products can be delivered to domestic addresses within 2-3 days after payment. In the case of cash on delivery, the order will be shipped as soon as the order is confirmed. Depending on the region, delivery can take 1 to 2 days.
- Domestic delivery will be shipped by Sagawa Express. Orders to Okinawa Prefecture will be delivered by Yu-Pack.
- Return for resharpening (domestic delivery): You can choose from Sagawa Express or Japan Post's Click Post.
*Click Post has size and thickness restrictions. (A4 size, thickness 3cm or less) - Overseas orders will be shipped using DHL.
To prevent your package from being lost or stolen, we are unable to accommodate contactless delivery nor do we ship to a P.O. Box.
For domestic shipping, some housing units can have a package be delivered to a personal home delivery box or to a front desk attendant. For these options, please let us know in the memo field when ordering so we can find out if this option is available for you.
If you have any other questions, please check the list of frequently asked questions below.
For any questions, please contact us.
Our knife selection is continuously updated, therefore we don't have a fixed catalog.
For any questions, please click the contact us button below to fill out an inquiry. We can then send you pictures and suggestions of knives that we think will suit your needs. If you are able to provide additional details regarding your needs, then we will be able to better assist you.
